Change of mind
Please choose carefully as we do not provide refunds or exchanges for incorrect choice or changes of mind.
When are customers entitled to a refund?
When the product has a fault that the customer did not know about at the time of purchase, or the product does not match the sample or description the customer was shown.
When are customers not entitled to a refund?
When the customer has changed their mind about a product. This includes when a customer has found a cheaper product elsewhere, has bought a gift that is unsuitable, or their circumstances have changed and they no longer require the product.
Refund Method
Please contact us at admin@allstarlearning.com.au.
