At Allstar Learning, we are fully committed to respecting your privacy. The following Privacy Policy has been published to provide a clear outline of how and when personal information is collected, stored and distributed. By using this site, you are accepting the practices described in this Privacy Policy.
Allstar Learning is bound by the Privacy Act 1988 and the National Privacy Principles set by the Federal Privacy Commissioner. For more information, visit www.privacy.gov.au.
Security Policy
When purchasing through our website, your financial details are passed through a secure server using a 256-bit SSL certificate – the latest industry-standard encryption technology. We use PayPal’s secure payment system which meets the PCI DSS (Payment Card Industry Data Security Standard) compliance. If you have any questions regarding our Privacy Policy please contact us at admin@allstarlearning.com.au.
Collection Of Personal Information
We collect limited personal information such as title, name, and contact details (address, phone and email). We only collect personal information when you knowingly provide it. For example, we may request personal information from you when you:
- Contact us for further information
- Order online
- Register your details on our website
- Ask for a quote to be prepared
- Express interest in a particular product or service
Other information we may collect
For statistical purposes, we may collect anonymous information on website activity (such as top pages viewed, the number of pages viewed, the number of sessions, and popular session times). We use this data to evaluate the effectiveness of our online advertising. We may use third parties to collect statistical data. No personal information is collected on these occasions.
Use of Cookies/Tracking Technology
The site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the site, and understanding how visitors use the site. Cookies can also help customize the site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
How We Use Your Information
Allstar Learning uses your information to better understand your needs and provide you with better service. Specifically, we use personal information:
- To complete a transaction
- To deal with your queries or customer service issues promptly
- To keep you up-to-date with products, services, events or promotions we think would be of interest to you
- For planning, product development or research purposes.
Use and Disclosure of Personal Information
We will only send personal information about you to other organisations when:
- We have your consent to share the information
- We need to share your information in order to provide the product or service you have requested
- We are required or authorised by law to disclose the information
Such information remains under our custodianship at all times and the agents involved are bound by specific confidentiality and non-disclosure agreements
Quality of Personal Information
Our aim is to ensure that your personal information is accurate, complete and up-to-date. To assist us with this, please contact us by email if any of the details you have provided change. Further, if you believe the information we have about you is incorrect, contact us and we will use all reasonable efforts to correct the information. No fee applies to the correction of personal information.
Commitment to Data Security
We are committed to ensuring the security of your personal information and we will take all reasonable precautions to protect this information from loss, misuse or alteration.
Changes to this statement
We may make changes to this Privacy Policy from time to time for any reason. We will endeavour to publish and distribute these changes on the website in a timely manner.
Contact Us
Allstar Learning
Email: admin@allstarlearning.com.au
