FREQUENTLY ASKED QUESTIONS
We charge $82 per lesson. Lessons run for 90 minutes and are 1 on 1 (no group classes).
You are not locked into any fixed term arrangement and may cancel tutoring at any time. We only ask that you let us know your intention to cancel.
We highly recommend each of our students come weekly. We have found that fortnightly lessons are not frequent enough to cover all of the learning material.
Each student is allocated the same day, time and tutor each week. This consistency ensures best results.
Over time, the student and tutor develop a good working relationship. The tutor gets to know the strengths and weaknesses of the student and the student gets to know what is expected of them by the tutor.
We understand students get sick or have school camps, parent/teacher nights, etc.
We do ask that you please inform us if your child will not be attending a lesson.
Cancellations made more than 3 hours before a lesson is due to start incur no cancellation fee.
No-shows or cancellations made within 3 hours of a lesson's starting time incur a $25 cancellation fee.
No. We ask that you bring your child to our tutoring centre in Waikiki.
We understand that most parents would prefer home visits due to the convenience and safety of their own home, however it is our experience that students get much better results if they come to us.
Successful learning requires the right learning environment. Bringing your child to our tutoring centre means we can provide an environment that is most suitable for learning - one that is free from distractions such as background noise, pets, younger siblings, etc, whilst also ensuring good lighting, temperature control and room for the student and tutor to sit side by side.
Absolutely, if that's what you'd like to do.
Parents are welcome to stay for any and all tutoring lessons. Most of our tutoring rooms have couches or recliners for parents to sit in if you wish to be in the room during the lesson.
If you'd like to stay at the centre but not quite in the room with your child during the lesson, you are welcome to wait in our reception area.
If you would prefer to drop your child off for their lesson and pick them up at the end of the lesson, you are welcome to do this too.
Most parents stay for the first lesson to see what we do and then generally drop off/pick up after that. The choice is up to you.
Our lessons are almost always 1 on 1.
We do run very small group classes but only when students or parents request it. For example, we have had situations where 2 students (friends) were in the same class in the same school and were therefore learning the same content at the same time. They asked us if they could have a group class of just the 2 of them. We were happy to accommodate this.
No, definitely not!
The problem with preset programs is that students will often be learning one thing in school and something completely different at tutoring. For example, its not overly helpful for a tutoring company to be teaching fractions at a time when students are learning algebra in school.
Every one of our tutoring lessons begins with the tutor asking the student what they've been doing in class in the past week. The lesson is then 100% customised to the needs of the student. If the student says they've been learning fractions, then we'll teach them about fractions. If the student says they've been learning algebra, that's exactly what we'll teach them.
We do have lesson plans for each topic, but these lesson plans are stand alone lesson plans - they don't fit into a predetermined program. We NEVER say to our students "today we have to learn [insert topic] because that's what our program says is next"!
Our approach ensures students learn topics when they need them and maximises their results in their next assessment. It also helps students understand and follow what is currently being taught in school.
We keep a folder for each student and this folder contains a printout of the Australian curriculum relevant to the student's year level.
Our tutors come from a range of backgrounds and qualifications.
You can check out our "about us" pages to see biographies on each of our tutors.
A valid WWCC is a requirement of working for us, always.
After every lesson.
At the end of each lesson, the tutor will discuss with you what was covered in the lesson, the strengths and weaknesses of your child, when their next school assessment is, what homework they've been given in school, what resources we've given them to help them improve, etc.
Most students are not failing when they first come to us. They start tutoring because they want to get the best grades possible. Sometimes a student will already be top of their class, but know that they need a high ATAR to get into the university course they're aiming for such as Medicine, Law or Engineering.
We tutor students from all ranges of ability - from students who are struggling so much that they've nearly given up completely, to students who are already the best of the best and want to achieve even more.
"What are your goals?" is one of the first questions we ask new students and their parents.
That's up to you.
Our business is still open during school holidays and whether your child continues tutoring through the holidays or takes a break is your choice.
For students who are struggling or falling behind, holidays are a good opportunity to catch up so we recommend attending lessons during the holidays.
For students who aren't struggling or falling behind, we recommend taking a break. Rest and recharge for the new school term!